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Intermittent connection problems - Printable Version

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Intermittent connection problems - tcassidy - 04-09-2021

Linker is down, the URLs generate an error message. The problem appears to be system-wide and primarily with linker URLs.
  • Proxied direct links appear to connect as expected for Ebsco resources, but not for others.
  • QuickSearch result links appear to connect as expected, although connections are very slow.
Thanks for your patience while we investigate this problem.

4/9/2021
5 PM


RE: Intermittent connection problems - tcassidy - 04-10-2021

ITS Network Engineering is investigating this problem with VCCS-hosted servers, which appear to have lost communication. Linker as well as proxies are offline; yesterday evenings' intermittent access via QuickSearch no longer seems to work.  

8 AM

4/10/2021


RE: Intermittent connection problems - tcassidy - 04-10-2021

The system-wide user authentication errors are now resolved. If you continue to receive the same linking problem reports, please send a support ticket. I apologize for this extended disruption.

1230 PM
4/10/2021


RE: Intermittent connection problems - tcassidy - 04-12-2021

This outage was resolved at 1230 PM on 4/10.