04-12-2021, 03:04 PM
Hi Terri,
At PVCC, we set all due dates to the end of the semester. Overdue notices will run at the end of the semester, and we will bill students as normal. We held off billing for spring 2020 items because our building was closed March 18-August 3. We renewed everything from spring 2020 through October 1, and then we processed those bills a month later. I also made an effort to call those students, which we don't normally do. Fall 2020 items were also due at the end of the semester, and we billed a month later using our normal process.
Hope that helps!
Jacqueline
At PVCC, we set all due dates to the end of the semester. Overdue notices will run at the end of the semester, and we will bill students as normal. We held off billing for spring 2020 items because our building was closed March 18-August 3. We renewed everything from spring 2020 through October 1, and then we processed those bills a month later. I also made an effort to call those students, which we don't normally do. Fall 2020 items were also due at the end of the semester, and we billed a month later using our normal process.
Hope that helps!
Jacqueline
Jacqueline Carrell
Circulation/Access Librarian
Piedmont Virginia Community College
434-961-5304
jcarrell@pvcc.edu
Circulation/Access Librarian
Piedmont Virginia Community College
434-961-5304
jcarrell@pvcc.edu