04-13-2021, 02:26 PM
Summary: In late Feb21, the vendor’s data center host advised they would cease operations at the current location. Random! So, Ex L is moving our NA04 (and some others) instance to an Equinox data center in Seattle. Equinox is the same partner Ex L uses for hosting in Chicago. All customers will see a big email announcement with details about the move tomorrow. The message tomorrow will give instructions on how to register for the status page for NA04.
VCCS Impact: Primo and Alma will be down for up to 24h. Users will see a maintenance landing page during the migration. All IPs / URLs will stay the same, no impact on authentication.
Migration Window: Sat. May 29, 11 PM - Sun. May 30, 11 PM (Memorial Day Holiday weekend)
Recommendations and FAQs that will likely be updated as this gets closer:
1. https://knowledge.exlibrisgroup.com/Cros...d_downtime
2. https://knowledge.exlibrisgroup.com/Cros...DC_01)_FAQ
-Tara
VCCS Impact: Primo and Alma will be down for up to 24h. Users will see a maintenance landing page during the migration. All IPs / URLs will stay the same, no impact on authentication.
Migration Window: Sat. May 29, 11 PM - Sun. May 30, 11 PM (Memorial Day Holiday weekend)
Recommendations and FAQs that will likely be updated as this gets closer:
1. https://knowledge.exlibrisgroup.com/Cros...d_downtime
2. https://knowledge.exlibrisgroup.com/Cros...DC_01)_FAQ
-Tara
Tara Cassidy
Director of Library Services
Virginia's Community Colleges - System Office
Director of Library Services
Virginia's Community Colleges - System Office