02-12-2010, 03:38 PM
I think having the Qwidget chat link embedded will make a difference. Here are two reasons why:
1. The student panelists (from 4 different colleges) at the recent Tidewater Consortium workshop on marketing and PR said the biggest reason they don't use the resources on their library's web site is because they don't want to have click down to another page to get to what they really want.
2. The reason that the Qwidget only works when there is a VCCS librarian online and does not go to the 24/7 coop is because the Qwidget generates so much traffic for the sites that use it that the QuestionPoint servers and the 24/7 librarians can't handle the added traffic. Right now they have a trial going on with certain schools to see if the Qwidget can go to the coop. The only schools that are eligible are those who answer 75% of their own questions. jacque
1. The student panelists (from 4 different colleges) at the recent Tidewater Consortium workshop on marketing and PR said the biggest reason they don't use the resources on their library's web site is because they don't want to have click down to another page to get to what they really want.
2. The reason that the Qwidget only works when there is a VCCS librarian online and does not go to the 24/7 coop is because the Qwidget generates so much traffic for the sites that use it that the QuestionPoint servers and the 24/7 librarians can't handle the added traffic. Right now they have a trial going on with certain schools to see if the Qwidget can go to the coop. The only schools that are eligible are those who answer 75% of their own questions. jacque
Jacque Dessino
Electronic Services Librarian
Tidewater Community College
757-822-2646
jdessino@tcc.edu
Electronic Services Librarian
Tidewater Community College
757-822-2646
jdessino@tcc.edu