09-13-2010, 03:52 PM
QuestionPoint Training September 17, 2010
John Tyler Community College, Midlothian Campus Library
Science Building Room C202
Refreshments @ 9 am
Training Starts at 9:30 and ends no later than 3:30. It is ok to attend a portion.
Registration Link: Register for LRC Live Training (or just email Jacque)
Directions
Map
Agenda:
Introduction & Getting Started
My QuestionPoint Overview
Creating Scripts & URLs
Chat: Access for Librarians and Patrons
Chat: Active Session with Patron
Chat: Communicate with Patrons via Scripts and Page Push
Chat: Correctly Ending the Session
Question Followup
Co-Browse
Best Practices
Local Admin
Lunch will be box lunches from Panera for approximately $9.00 or bring your own.
If you have any questions, please contact Jacque Dessino, <!-- e --><a href="mailto:jdessino@tcc.edu">jdessino@tcc.edu</a><!-- e -->
John Tyler Community College, Midlothian Campus Library
Science Building Room C202
Refreshments @ 9 am
Training Starts at 9:30 and ends no later than 3:30. It is ok to attend a portion.
Registration Link: Register for LRC Live Training (or just email Jacque)
Directions
Map
Agenda:
Introduction & Getting Started
My QuestionPoint Overview
Creating Scripts & URLs
Chat: Access for Librarians and Patrons
Chat: Active Session with Patron
Chat: Communicate with Patrons via Scripts and Page Push
Chat: Correctly Ending the Session
Question Followup
Co-Browse
Best Practices
Local Admin
Lunch will be box lunches from Panera for approximately $9.00 or bring your own.
If you have any questions, please contact Jacque Dessino, <!-- e --><a href="mailto:jdessino@tcc.edu">jdessino@tcc.edu</a><!-- e -->
Jacque Dessino
Electronic Services Librarian
Tidewater Community College
757-822-2646
jdessino@tcc.edu
Electronic Services Librarian
Tidewater Community College
757-822-2646
jdessino@tcc.edu