https://libforum.vccs.edu/forum/ Sun, 01 Nov 2026 13:12:05 +0000 MyBB https://libforum.vccs.edu/forum/thread-3816.html Mon, 24 Jul 2023 17:45:17 +0000 tcassidy]]> https://libforum.vccs.edu/forum/thread-3816.html
"Step 3. Connecting a LibAnswers user account to their Zoom account"
https://ask.springshare.com/libanswers/f...e-accounts

After clicking the Authorize Zoom button, ensure that the @email.vccs.edu account is showing at the top of the authorization page.


Each librarian needs to do this for their own LibAnswers account. This a quick process, I made a demo just in case that is helpful: https://app.screencast.com/AGyzKWnZQ0bWf]]>
"Step 3. Connecting a LibAnswers user account to their Zoom account"
https://ask.springshare.com/libanswers/f...e-accounts

After clicking the Authorize Zoom button, ensure that the @email.vccs.edu account is showing at the top of the authorization page.


Each librarian needs to do this for their own LibAnswers account. This a quick process, I made a demo just in case that is helpful: https://app.screencast.com/AGyzKWnZQ0bWf]]> https://libforum.vccs.edu/forum/thread-3669.html Mon, 16 Aug 2021 19:59:21 +0000 tcassidy]]> https://libforum.vccs.edu/forum/thread-3669.html Does your library need to adjust volunteer cooperative chat coverage for Fall 2021? The official current coverage schedule is here. You may recall that colleges have followed this schedule since May 2020!

Please let me know by this Friday, 8/20, if you are able to continue to cover your current slot for Fall 2021, need to change slots, can't cover any more, haven't been covering but can do so in Fall, etc. If I do not hear from your library I will assume you will continue to cover the same slot indicated here.

Thank you,
Tara]]> Does your library need to adjust volunteer cooperative chat coverage for Fall 2021? The official current coverage schedule is here. You may recall that colleges have followed this schedule since May 2020!

Please let me know by this Friday, 8/20, if you are able to continue to cover your current slot for Fall 2021, need to change slots, can't cover any more, haven't been covering but can do so in Fall, etc. If I do not hear from your library I will assume you will continue to cover the same slot indicated here.

Thank you,
Tara]]> https://libforum.vccs.edu/forum/thread-3556.html Mon, 26 Oct 2020 11:13:31 +0000 tcassidy]]> https://libforum.vccs.edu/forum/thread-3556.html  

1. How does the 24/7 Chat Cooperative support your college / the VCCS shared cooperative?
   
2. Are you noticing any trends in student questions and traffic numbers so far this fall?
   
3. How have the local VCCS and 24/7 chat cooperatives added value to your existing chat services? Any surprising benefits?
   
4. What do you think is the VCCS and 24/7 cooperative’s role in student success? How does it fit into your  library services strategy?
   

Please share your comments with me by 5 PM on Tuesday 10/27. Thank you,
Tara]]>  

1. How does the 24/7 Chat Cooperative support your college / the VCCS shared cooperative?
   
2. Are you noticing any trends in student questions and traffic numbers so far this fall?
   
3. How have the local VCCS and 24/7 chat cooperatives added value to your existing chat services? Any surprising benefits?
   
4. What do you think is the VCCS and 24/7 cooperative’s role in student success? How does it fit into your  library services strategy?
   

Please share your comments with me by 5 PM on Tuesday 10/27. Thank you,
Tara]]> https://libforum.vccs.edu/forum/thread-3491.html Tue, 30 Jun 2020 14:24:39 +0000 tcassidy]]> https://libforum.vccs.edu/forum/thread-3491.html The System Office is closed this Friday, July 3 in observance of Independence Day. Our VCCS Global Cooperative staff will not cover LibAnswers on Friday, 7/3 or Saturday, 7/4.

The SpringShare 24/7 Librarians will be online and monitoring chat throughout the holiday. Going forward, please know that the SpringShare group covers 24/7/365, so no need to worry about coverage when VCCS is closed. I hope you have a safe and relaxing holiday,
Tara]]> The System Office is closed this Friday, July 3 in observance of Independence Day. Our VCCS Global Cooperative staff will not cover LibAnswers on Friday, 7/3 or Saturday, 7/4.

The SpringShare 24/7 Librarians will be online and monitoring chat throughout the holiday. Going forward, please know that the SpringShare group covers 24/7/365, so no need to worry about coverage when VCCS is closed. I hope you have a safe and relaxing holiday,
Tara]]> https://libforum.vccs.edu/forum/thread-384.html Mon, 29 Jun 2020 18:18:02 +0000 tcassidy]]> https://libforum.vccs.edu/forum/thread-384.html https://vccs.libguides.com/c.php?g=673558&p=7419197

The widget is on the subpage named 'Ready to Practice Being a Patron?'
-Tara]]> https://vccs.libguides.com/c.php?g=673558&p=7419197

The widget is on the subpage named 'Ready to Practice Being a Patron?'
-Tara]]> https://libforum.vccs.edu/forum/thread-3464.html Tue, 26 May 2020 19:03:01 +0000 tcassidy]]> https://libforum.vccs.edu/forum/thread-3464.html
  Libanswers-coop-summer2020.png (Size: 29.37 KB / Downloads: 48)
For LibAnswers VCCS Cooperative coverage, we will continue the same "business hours" schedule from Spring 2020 for QuestionPoint. During the summer, Danville will offer coverage M-R from 4 to 6 p.m. The summer schedule runs from 6 p.m. on 5/28 until 8/21/2020. Many thanks to those volunteers!

If you are not part of scheduled coverage, feel free to cover the VCCS Cooperative whenever you monitor your own widget in order to get a feel for cooperative-level coverage. We know that students need assistance anytime, librarians need practice in the new system, and multiple librarians covering the cooperative is never a bad thing.

Lastly, as was Jacque Dessino's practice, I will open the VCCS Academic Cooperative schedule for changes ahead of each academic term, so we will revisit the Summer 2020 schedule in early August to plan for Fall 2020 coverage.
-Tara]]>
  Libanswers-coop-summer2020.png (Size: 29.37 KB / Downloads: 48)
For LibAnswers VCCS Cooperative coverage, we will continue the same "business hours" schedule from Spring 2020 for QuestionPoint. During the summer, Danville will offer coverage M-R from 4 to 6 p.m. The summer schedule runs from 6 p.m. on 5/28 until 8/21/2020. Many thanks to those volunteers!

If you are not part of scheduled coverage, feel free to cover the VCCS Cooperative whenever you monitor your own widget in order to get a feel for cooperative-level coverage. We know that students need assistance anytime, librarians need practice in the new system, and multiple librarians covering the cooperative is never a bad thing.

Lastly, as was Jacque Dessino's practice, I will open the VCCS Academic Cooperative schedule for changes ahead of each academic term, so we will revisit the Summer 2020 schedule in early August to plan for Fall 2020 coverage.
-Tara]]>