+- Forums (https://libforum.vccs.edu/forum)
+-- Forum: Virtual Reference Service (https://libforum.vccs.edu/forum/forum-9.html)
+--- Forum: OCLC Question Point/LRCLive (https://libforum.vccs.edu/forum/forum-34.html)
+--- Thread: VCCS LibAnswers go-live date is May 29, 2020 (/thread-3418.html)
VCCS LibAnswers go-live date is May 29, 2020 - tcassidy - 11-25-2019
As you have heard, upon acquisition by SpringShare, our cooperative 24-7 chat service is slated to migrate from the OCLC QuestionPoint platform to the SpringShare LibAnswers platform. I am pleased to share that our LibAnswers go-live date is May 29, 2020. You can find more information on the SpringShare blog.
I am working closely with SpringShare to develop an implementation plan for VCCS. Please watch for details on implementation and staff training in early Spring.
Thank you,
Tara
RE: VCCS LibAnswers go-live date is May 29, 2020 - dgray - 12-17-2019
Tara-
Just wondering if this is going to be a system purchase for the 24-7 add-on, or something we'll need to purchase ourselves. Thanks.
RE: VCCS LibAnswers go-live date is May 29, 2020 - tcassidy - 01-07-2020
Hi David,
Budget permitting, SO intends to continue funding the cooperative service cost as in years past.
-Tara