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+--- Forum: Alma (https://libforum.vccs.edu/forum/forum-57.html)
+--- Thread: Patron data errors in ALMA (/thread-3611.html)
Patron data errors in ALMA - dgray - 03-19-2021
Has anyone else noticed that patron names are containing errors? Our staff noticed errors in their own user data today - weird incorrect middle names, reverting to maiden names, etc. Is there some SIS-related problem?
RE: Patron data errors in ALMA - jcarrell - 03-19-2021
Yes! I just noticed something this morning - we did have a patron whose name reverted to her maiden name. I opened a ticket yesterday with Emily because our SIS load only loaded 1 patron for the past 3 days. She replied to that yesterday, "I have an open ticket with ITS about a new staff member not making it into SIS yet, so I suspect something may be up." I added a comment this morning about the patron name issue, but I haven't heard back yet. I would put in a ticket with the details of your issue - the more info/examples she has, I'm sure, the easier it will be to track down.
RE: Patron data errors in ALMA - dgray - 03-19-2021
Thanks. Kerry put in a ticket for us.
RE: Patron data errors in ALMA - tcassidy - 03-19-2021
Thanks for sending those details in a ticket. These are very likely artifacts of the recent (SIS) Technical Upgrade Project. ITS will investigate why this is happening to our patron load data.