04-27-2020, 10:48 PM
Discussion notes
4/22/2020
4/22/2020
- Using the Library During the COVID-19 Pandemic LibGuide example from UMW: https://libguides.umw.edu/online
- VIVA's most recent Resource Sharing update is at https://vivalib.org/va/covid19-resourcesharing
- Question from JTCC: Does any college offer 'GeniusBar'-style tech support as a standard student service? JTCC finds that they cannot always fully help the students using a college-owned laptop, since they don't have administrative rights. Windows Quick Assist and Zoom Remote Control are effective but not a great fit for the type of support students really need. Consensus answer is not much beyond basic support for reset password, security, wifi conection, software installation, Canvas tech help is available.
- Discussion of popular reading ebook providers Hoopla and Overdrive. Hoopla charges are based entirely on usage;Hoopla may not work with VCCS authentication. The VCCS Overdrive collection is strictly owned audiobook titles, all with one copy/one user license. Colleges are welcome to puchase additional audiobooks to add, just get in touch with Tara to get started.
- Statement from CARLI about the importance of a library director: https://www.carli.illinois.edu/sites/fil...rector.pdf “the task force documented at a minimum seven institutions where a director was formerly in charge of a CARLI Governing Member Library and has been replaced by another campus employee with an already-full portfolio, or the library was given to a library staff member without alteration of title or compensation.” This brought to mind the situation at several CCs, where they operate without a library director. Just an FYI - I know this is a topic of discussion at the VIVA level.
- RCC shared a report from the Chesterfield County Public Library director about how they are continuing operations during the pandemic. They are apparently the only library in the Richmond metro area still offering curbside pickup: https://library.chesterfield.gov/418/CCP...9-Response - On the other hand, they have already furloughed 172 part-time staff (they are a huge system with 9 or 10 branch libraries), as Chesterfield County government has furloughed over 500 employees https://www.nbc12.com/2020/03/31/more-th...urloughed/

