09-28-2020, 11:30 AM
NOVA is experiencing 403 errors whenever a user attempts to view a video. Under the error, it states, "Your subscription doesn't grant you access to this content. For access, please subscribe to an individual account."
Definitely sounds like something on the vendor side, since we can authenticate and read eBooks on the platform just fine.
Definitely sounds like something on the vendor side, since we can authenticate and read eBooks on the platform just fine.

