12-03-2008, 01:14 PM
From QuestionPoint
Dear QuestionPoint users:
Wednesday evening at 9:00 p.m. Eastern Time (0200 GMT, Thurs., Dec. 4), we will install a few tweaks and fixes to the new Flash chat interface. This installation will not require any system downtime, but you will need to log out and back in again to see the changes. Here is a list:
New: A toggle feature to allow librarians to switch between an "elapsed time" view and a view that shows server system time (the time shown previous to November 23). Click on the clock to change back and forth between the views. Your chosen view will persist through future logins, but you can always change it simply by clicking on the clock again. To see the other view without changing the option, just mouseover the clock.
New: The Patron Info tab has been added to the left frame of the ended session screen. You can now see both the chat history and Patron Info for an ended session, while setting the Resolution or Descriptive Codes or adding a patron or librarian note.
Fixed: Patron institution scripts now load correctly per patron session.
Fixed: On the ended session screen your Enter key now works, as well as the Send button, to add a Librarian Note.
Change: You can once again send URL scripts straight from the Scripts tab, using your Enter key or the Send button.
Dear QuestionPoint users:
Wednesday evening at 9:00 p.m. Eastern Time (0200 GMT, Thurs., Dec. 4), we will install a few tweaks and fixes to the new Flash chat interface. This installation will not require any system downtime, but you will need to log out and back in again to see the changes. Here is a list:
New: A toggle feature to allow librarians to switch between an "elapsed time" view and a view that shows server system time (the time shown previous to November 23). Click on the clock to change back and forth between the views. Your chosen view will persist through future logins, but you can always change it simply by clicking on the clock again. To see the other view without changing the option, just mouseover the clock.
New: The Patron Info tab has been added to the left frame of the ended session screen. You can now see both the chat history and Patron Info for an ended session, while setting the Resolution or Descriptive Codes or adding a patron or librarian note.
Fixed: Patron institution scripts now load correctly per patron session.
Fixed: On the ended session screen your Enter key now works, as well as the Send button, to add a Librarian Note.
Change: You can once again send URL scripts straight from the Scripts tab, using your Enter key or the Send button.
Jacque Dessino
Electronic Services Librarian
Tidewater Community College
757-822-2646
jdessino@tcc.edu
Electronic Services Librarian
Tidewater Community College
757-822-2646
jdessino@tcc.edu