LRc Live Qwidgets go 24/7

[jdessino]

I just received the stats on our first 3 weeks of 24/7 Qwidget coverage:

Week Beginning 27-Feb
Chat rec'd 96
Chat accepted 125
AP 130.20%
Qwidget Traffic 30

Week Beginning 6-Mar
Chat rec'd 77
Chat accepted 115
AP 149.40%
Qwidget Traffic 19

Week Beginning 12-Mar
Chat rec'd 97
Chat accepted 132
AP 136.08%
Qwidget Traffic 22

Key:
Chat rec'd: Sessions from VCCS patrons (handled by anyone, VCCS librarians included)
Chat accepted: Sessions ( from anyone, VCCS patrons included) handled by VCCS librarians
AP: Answering Percentage
Qwidget Traffic: VCCS Qwidget questions