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For action: Library-specific SSC Purchasing Challenges
#1
Dear Colleagues,
The Library Steering Committee requests your assistance compiling examples of specific problems your library has encountered in the course of attempting to conduct business with the Shared Service Center. Ideally, we can collect enough information to review and discuss as part of the fall Library Leadership meeting on October 2. Please contribute your experiences using this form so that we have everything in one place:
https://forms.gle/aSARopnwsPiv55Eu9.

As always, concrete details are most helpful! For example: I hand-submitted the order on April 1, and it was not processed until August 15. Once we have substantive information compiled, our goal is to share this constructively with Dr. Craig Herndon and his SO Procurement staff. Thank you in advance,
Tara
Tara Cassidy
Director of Library Services
Virginia's Community Colleges - System Office
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#2
Ok, Tara, I have submitted TCC examples. I did enter examples of 'specific problems' but I also enter a more general entry for every area where, almost 1 year after going live with SSC, we are confused. j
Jacque Dessino
Electronic Services Librarian
Tidewater Community College
757-822-2646
jdessino@tcc.edu
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#3
Thank you for this detailed summary, Jacque!
-Tara
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#4
Thank you to everyone that shared their feedback.  You can review the complete results of the survey here.
-Tara
Tara Cassidy
Director of Library Services
Virginia's Community Colleges - System Office
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