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Create a "Something Broken? Report It" link in Primo
#1
Hi all,

There was some interest in the Slack meeting today about the "Something broken? Report it" link that PVCC has on all of our e-resource records.  I got the idea from VCU's interface, where they have a "Report a problem" link that pulls the metadata from the record and inputs it into a form where users can enter their contact info and report the issue.  Emily gave me the idea to try this using Google Forms (since VCU's is built using PHP and Google Forms is out-of-the-box), and it worked!  I got my first report this week from a student.  

I've attached the instructions on how I did this, in case others are interested in doing something similar!  Don't hesitate to reach out if you have any questions, or if something doesn't make sense.

Jacqueline


Attached Files
.pdf   Create a Something Broken-Report It link in Primo.pdf (Size: 136 KB / Downloads: 10)
Jacqueline Carrell
Circulation/Access Librarian
Piedmont Virginia Community College
434-961-5304
jcarrell@pvcc.edu
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#2
Hi everyone,

I updated these instructions.  I noticed that the add-on I was using for email notifications was no longer working.  So I switched the add-on to a different one published by Google Cloud.  It doesn't send you the form fields in the email like the other one, but it notifies you when someone submits the form.  You can then login and view their responses.  

Jacqueline


Attached Files
.pdf   Create a Report a Problem link_rev 03.02.2020.pdf (Size: 113.65 KB / Downloads: 3)
Jacqueline Carrell
Circulation/Access Librarian
Piedmont Virginia Community College
434-961-5304
jcarrell@pvcc.edu
Reply


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