08-04-2022, 12:42 PM
Transformation Tuesday Webinar Series
"You are welcome to join us for any (or all) of these webinars. Can’t attend the live webinar? Register anyway and you will receive a recording to view later. We will also be adding the recordings to LVA’s Niche Academy.
Tuesday, August 30th 2:00 PM
Mastering Difficult Conversations: Part One: Embrace the Change (Alliance Research)
In this session, we will identify types of managerial and peer-to-peer conversations, how to prepare for and plan conversations addressing various issues from performance to conflicts, and how to take a mindful approach to guide difficult conversations down a constructive path to greater understanding.
Learning Outcomes:
• Identify conversation types
• Prepare for and plan conversations addressing various issues from different positions
• Take a mindful approach to guide difficult conversations down a constructive path to greater understanding
Biography: Amanda Johnson
Amanda started her journey in libraries 10 years ago and has since worked in academic, public, and state government environments. Starting out she spent many years on public service desks, leading programs and helping community members find and use information. These daily interactions led Amanda to pursue her interest in building skills and strategies to help libraries uncover community needs, develop effective services, and demonstrate value to all levels of stakeholders.
Amanda holds an MLS degree from Simmons University and has developed trainings for the Public Library Association and Association for Rural & Small Libraries' Outstanding in Their Field Leadership Institute, as well as, People Connect Institute.
Biography: Lauren Clossey
Lauren Clossey started her career in libraries in 2008 and has worked in academic and public libraries, and as a school library media specialist. Having varied experiences working in different library settings, Lauren is committed to improving organizations through thoughtful and strategic approaches to education, planning, and assessment to meet the changing needs of the library and educational landscape.
Lauren graduated from North Carolina Central University with an MLS degree, is a certified instructional technologist, and has a Master's degree in instructional design and technology from North Carolina State University. She has developed trainings for the North Carolina Library Association, and People Connect Institute, and presented at many conferences and library events.
Register here:
https://us06web.zoom.us/webinar/register...dujB518CUQ
After registering, you will receive a confirmation email containing information about joining the training.
Tuesday, September 6th 2:00 PM
Best Foot Forward: (Body Language) (Holly Klinger)
Can a simple change in your posture make you more confident? Can just smiling change your mood? Can understanding body language truly help empower you? The answer is YES!
A large majority of our human communication comes from nonverbals like facial expressions, gestures, and posture. It is universal and we all perform it every day and throughout every interaction.
Learn how to decipher what the body is saying and utilize nonverbal tells for approachability and great customer service, manage conflict and demonstrate authority. Discover not only how to project confidence to others, but really change how you feel, all through body language.
Biography: Holly Klinger
Holly is certified in nonverbal analysis and has been presenting on body language for over ten years. She trains people in a variety of career fields on how to utilize body language effectively and successfully in their profession. She has presented at the Akron Women’s Bar Association, for three consecutive years at the Ohio Certified Public Accountants Annual Conference, for three years at the Hudson Job Corp., and has been training library staff for over eight years as a Continuing Education trainer at the Northeast Ohio Regional Library System. She teaches valuable techniques to read and communicate nonverbally and provides ways to put your best foot forward. From customer service to conflict management to confidence exercises, she teaches nonverbal skills you can use in both your profession and personal life to communicate effectively.
In addition to this, Holly has a Master of Arts degree in Philosophy and has been teaching critical thinking skills for almost twelve years. She trains both students and staff in a variety of professions on how to optimize their critical thinking skills in a practical and effective way.
Register here: https://us06web.zoom.us/webinar/register...uNDmv00K4Q
After registering, you will receive a confirmation email containing information about joining the training.
Tuesday, September 13th 2:00 PM
Mastering Difficult Conversations: Part Two: Diffuse the Situation (Alliance Research)
No matter your role in the library, no one is exempt from having difficult conversations. In this webinar, we'll focus on how to approach difficult issues with patrons with a learning mindset. Together we'll go over strategies that are gentle yet firm and lead conversations that lead to positive outcomes.
Learning outcomes:
• Identify conversation types
• Prepare for and plan conversations addressing various issues with customers
• Take a mindful approach to guide difficult conversations down a constructive path to greater understanding
Biography: Amanda Johnson
Amanda started her journey in libraries 10 years ago and has since worked in academic, public, and state government environments. Starting out she spent many years on public service desks, leading programs and helping community members find and use information. These daily interactions led Amanda to pursue her interest in building skills and strategies to help libraries uncover community needs, develop effective services, and demonstrate value to all levels of stakeholders.
Amanda holds an MLS degree from Simmons University and has developed trainings for the Public Library Association and Association for Rural & Small Libraries' Outstanding in Their Field Leadership Institute, as well as, People Connect Institute.
Biography: Lauren Clossey
Lauren Clossey started her career in libraries in 2008 and has worked in academic and public libraries, and as a school library media specialist. Having varied experiences working in different library settings, Lauren is committed to improving organizations through thoughtful and strategic approaches to education, planning, and assessment to meet the changing needs of the library and educational landscape.
Lauren graduated from North Carolina Central University with an MLS degree, is a certified instructional technologist, and has a Master's degree in instructional design and technology from North Carolina State University. She has developed trainings for the North Carolina Library Association, and People Connect Institute, and presented at many conferences and library events.
Register here: https://us06web.zoom.us/webinar/register...uNDmv00K4Q
After registering, you will receive a confirmation email containing information about joining the training.
Tuesday, September 20th 2:00 PM
Reignite Your Creative Mindset (Creativity and Innovation) (Holly Klinger)
You have this incredible superpower as a human, and that is your ability to be creative. Yet many of us often think that creativity is this gift given to a select few. Why is this? And how can we tap into this valuable skill and reignite our own creative mindset?
In this webinar, we will pull back the magic curtain on creativity. We will dispel some myths on the assumptions of what creativity is (and what it is not) and bring it back to earth to what it really means. You will discover how it can be tapped into and exercised by anyone. You will also learn how others have utilized creativity to take the ordinary into the extraordinary, and then explore some simple and easy techniques to help you tap into your own creative mindset.
Biography: Holly Klinger
Holly Klingler is certified in nonverbal analysis and has been presenting on body language for over ten years. She trains people in a variety of career fields on how to utilize body language effectively and successfully in their profession. She has presented at the Akron Women’s Bar Association, for three consecutive years at the Ohio Certified Public Accountants Annual Conference, for three years at the Hudson Job Corp., and has been training library staff for over eight years as a Continuing Education trainer at the Northeast Ohio Regional Library System. She teaches valuable techniques to read and communicate nonverbally and provides ways to put your best foot forward. From customer service to conflict management to confidence exercises, she teaches nonverbal skills you can use in both your profession and personal life to communicate effectively.
In addition to this, Holly has a Master of Arts degree in Philosophy and has been teaching critical thinking skills for almost twelve years. She trains both students and staff in a variety of professions on how to optimize their critical thinking skills in a practical and effective way.
Register here:
https://us06web.zoom.us/webinar/register...NmNKxoxAEQ
After registering, you will receive a confirmation email containing information about joining the training.
Tuesday, September 27th 2:00 PM
Cultivating Good Critical Thinking (Holly Klinger)
On any given day, consider how many decisions you make, how many questions you ask, and how many answers you have to make. Think about how many challenges you face or problems you solve. Your mind is continually working and thinking throughout almost every moment of your day, and you must think critically through many of them.
We know that critical thinking is an extremely valuable skill, one that is in high demand in today's age. But let's think critically: what exactly is critical thinking?
Discover a more focused definition of critical thinking and how it is essential to effective problem-solving and decision-making. Learn how to tap into your innate critical thinking abilities, and how to apply those skills to a variety of different situations and scenarios. You'll also find ways to challenge and grow your skills in order to continually improve upon them and become a more effective and conscious critical thinker.
Biography: Holly Klinger
Holly Klingler is certified in nonverbal analysis and has been presenting on body language for over ten years. She trains people in a variety of career fields on how to utilize body language effectively and successfully in their profession. She has presented at the Akron Women’s Bar Association, for three consecutive years at the Ohio Certified Public Accountants Annual Conference, for three years at the Hudson Job Corp., and has been training library staff for over eight years as a Continuing Education trainer at the Northeast Ohio Regional Library System. She teaches valuable techniques to read and communicate nonverbally and provides ways to put your best foot forward. From customer service to conflict management to confidence exercises, she teaches nonverbal skills you can use in both your profession and personal life to communicate effectively.
In addition to this, Holly has a Master of Arts degree in Philosophy and has been teaching critical thinking skills for almost twelve years. She trains both students and staff in a variety of professions on how to optimize their critical thinking skills in a practical and effective way.
Register here:
https://us06web.zoom.us/webinar/register...i6J1oRWXqA
After registering, you will receive a confirmation email containing information about joining the training."
--
Cindy S. Church
Continuing Education Consultant
State E Rate Coordinator
Library of Virginia
800 East Broad Street
Richmond, VA 23219
804-692-3773 (phone)
804-692-3771 (fax)
http://vpl.virginia.gov/
"You are welcome to join us for any (or all) of these webinars. Can’t attend the live webinar? Register anyway and you will receive a recording to view later. We will also be adding the recordings to LVA’s Niche Academy.
Tuesday, August 30th 2:00 PM
Mastering Difficult Conversations: Part One: Embrace the Change (Alliance Research)
In this session, we will identify types of managerial and peer-to-peer conversations, how to prepare for and plan conversations addressing various issues from performance to conflicts, and how to take a mindful approach to guide difficult conversations down a constructive path to greater understanding.
Learning Outcomes:
• Identify conversation types
• Prepare for and plan conversations addressing various issues from different positions
• Take a mindful approach to guide difficult conversations down a constructive path to greater understanding
Biography: Amanda Johnson
Amanda started her journey in libraries 10 years ago and has since worked in academic, public, and state government environments. Starting out she spent many years on public service desks, leading programs and helping community members find and use information. These daily interactions led Amanda to pursue her interest in building skills and strategies to help libraries uncover community needs, develop effective services, and demonstrate value to all levels of stakeholders.
Amanda holds an MLS degree from Simmons University and has developed trainings for the Public Library Association and Association for Rural & Small Libraries' Outstanding in Their Field Leadership Institute, as well as, People Connect Institute.
Biography: Lauren Clossey
Lauren Clossey started her career in libraries in 2008 and has worked in academic and public libraries, and as a school library media specialist. Having varied experiences working in different library settings, Lauren is committed to improving organizations through thoughtful and strategic approaches to education, planning, and assessment to meet the changing needs of the library and educational landscape.
Lauren graduated from North Carolina Central University with an MLS degree, is a certified instructional technologist, and has a Master's degree in instructional design and technology from North Carolina State University. She has developed trainings for the North Carolina Library Association, and People Connect Institute, and presented at many conferences and library events.
Register here:
https://us06web.zoom.us/webinar/register...dujB518CUQ
After registering, you will receive a confirmation email containing information about joining the training.
Tuesday, September 6th 2:00 PM
Best Foot Forward: (Body Language) (Holly Klinger)
Can a simple change in your posture make you more confident? Can just smiling change your mood? Can understanding body language truly help empower you? The answer is YES!
A large majority of our human communication comes from nonverbals like facial expressions, gestures, and posture. It is universal and we all perform it every day and throughout every interaction.
Learn how to decipher what the body is saying and utilize nonverbal tells for approachability and great customer service, manage conflict and demonstrate authority. Discover not only how to project confidence to others, but really change how you feel, all through body language.
Biography: Holly Klinger
Holly is certified in nonverbal analysis and has been presenting on body language for over ten years. She trains people in a variety of career fields on how to utilize body language effectively and successfully in their profession. She has presented at the Akron Women’s Bar Association, for three consecutive years at the Ohio Certified Public Accountants Annual Conference, for three years at the Hudson Job Corp., and has been training library staff for over eight years as a Continuing Education trainer at the Northeast Ohio Regional Library System. She teaches valuable techniques to read and communicate nonverbally and provides ways to put your best foot forward. From customer service to conflict management to confidence exercises, she teaches nonverbal skills you can use in both your profession and personal life to communicate effectively.
In addition to this, Holly has a Master of Arts degree in Philosophy and has been teaching critical thinking skills for almost twelve years. She trains both students and staff in a variety of professions on how to optimize their critical thinking skills in a practical and effective way.
Register here: https://us06web.zoom.us/webinar/register...uNDmv00K4Q
After registering, you will receive a confirmation email containing information about joining the training.
Tuesday, September 13th 2:00 PM
Mastering Difficult Conversations: Part Two: Diffuse the Situation (Alliance Research)
No matter your role in the library, no one is exempt from having difficult conversations. In this webinar, we'll focus on how to approach difficult issues with patrons with a learning mindset. Together we'll go over strategies that are gentle yet firm and lead conversations that lead to positive outcomes.
Learning outcomes:
• Identify conversation types
• Prepare for and plan conversations addressing various issues with customers
• Take a mindful approach to guide difficult conversations down a constructive path to greater understanding
Biography: Amanda Johnson
Amanda started her journey in libraries 10 years ago and has since worked in academic, public, and state government environments. Starting out she spent many years on public service desks, leading programs and helping community members find and use information. These daily interactions led Amanda to pursue her interest in building skills and strategies to help libraries uncover community needs, develop effective services, and demonstrate value to all levels of stakeholders.
Amanda holds an MLS degree from Simmons University and has developed trainings for the Public Library Association and Association for Rural & Small Libraries' Outstanding in Their Field Leadership Institute, as well as, People Connect Institute.
Biography: Lauren Clossey
Lauren Clossey started her career in libraries in 2008 and has worked in academic and public libraries, and as a school library media specialist. Having varied experiences working in different library settings, Lauren is committed to improving organizations through thoughtful and strategic approaches to education, planning, and assessment to meet the changing needs of the library and educational landscape.
Lauren graduated from North Carolina Central University with an MLS degree, is a certified instructional technologist, and has a Master's degree in instructional design and technology from North Carolina State University. She has developed trainings for the North Carolina Library Association, and People Connect Institute, and presented at many conferences and library events.
Register here: https://us06web.zoom.us/webinar/register...uNDmv00K4Q
After registering, you will receive a confirmation email containing information about joining the training.
Tuesday, September 20th 2:00 PM
Reignite Your Creative Mindset (Creativity and Innovation) (Holly Klinger)
You have this incredible superpower as a human, and that is your ability to be creative. Yet many of us often think that creativity is this gift given to a select few. Why is this? And how can we tap into this valuable skill and reignite our own creative mindset?
In this webinar, we will pull back the magic curtain on creativity. We will dispel some myths on the assumptions of what creativity is (and what it is not) and bring it back to earth to what it really means. You will discover how it can be tapped into and exercised by anyone. You will also learn how others have utilized creativity to take the ordinary into the extraordinary, and then explore some simple and easy techniques to help you tap into your own creative mindset.
Biography: Holly Klinger
Holly Klingler is certified in nonverbal analysis and has been presenting on body language for over ten years. She trains people in a variety of career fields on how to utilize body language effectively and successfully in their profession. She has presented at the Akron Women’s Bar Association, for three consecutive years at the Ohio Certified Public Accountants Annual Conference, for three years at the Hudson Job Corp., and has been training library staff for over eight years as a Continuing Education trainer at the Northeast Ohio Regional Library System. She teaches valuable techniques to read and communicate nonverbally and provides ways to put your best foot forward. From customer service to conflict management to confidence exercises, she teaches nonverbal skills you can use in both your profession and personal life to communicate effectively.
In addition to this, Holly has a Master of Arts degree in Philosophy and has been teaching critical thinking skills for almost twelve years. She trains both students and staff in a variety of professions on how to optimize their critical thinking skills in a practical and effective way.
Register here:
https://us06web.zoom.us/webinar/register...NmNKxoxAEQ
After registering, you will receive a confirmation email containing information about joining the training.
Tuesday, September 27th 2:00 PM
Cultivating Good Critical Thinking (Holly Klinger)
On any given day, consider how many decisions you make, how many questions you ask, and how many answers you have to make. Think about how many challenges you face or problems you solve. Your mind is continually working and thinking throughout almost every moment of your day, and you must think critically through many of them.
We know that critical thinking is an extremely valuable skill, one that is in high demand in today's age. But let's think critically: what exactly is critical thinking?
Discover a more focused definition of critical thinking and how it is essential to effective problem-solving and decision-making. Learn how to tap into your innate critical thinking abilities, and how to apply those skills to a variety of different situations and scenarios. You'll also find ways to challenge and grow your skills in order to continually improve upon them and become a more effective and conscious critical thinker.
Biography: Holly Klinger
Holly Klingler is certified in nonverbal analysis and has been presenting on body language for over ten years. She trains people in a variety of career fields on how to utilize body language effectively and successfully in their profession. She has presented at the Akron Women’s Bar Association, for three consecutive years at the Ohio Certified Public Accountants Annual Conference, for three years at the Hudson Job Corp., and has been training library staff for over eight years as a Continuing Education trainer at the Northeast Ohio Regional Library System. She teaches valuable techniques to read and communicate nonverbally and provides ways to put your best foot forward. From customer service to conflict management to confidence exercises, she teaches nonverbal skills you can use in both your profession and personal life to communicate effectively.
In addition to this, Holly has a Master of Arts degree in Philosophy and has been teaching critical thinking skills for almost twelve years. She trains both students and staff in a variety of professions on how to optimize their critical thinking skills in a practical and effective way.
Register here:
https://us06web.zoom.us/webinar/register...i6J1oRWXqA
After registering, you will receive a confirmation email containing information about joining the training."
--
Cindy S. Church
Continuing Education Consultant
State E Rate Coordinator
Library of Virginia
800 East Broad Street
Richmond, VA 23219
804-692-3773 (phone)
804-692-3771 (fax)
http://vpl.virginia.gov/