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All Primo Ebsco links failing - Wed. 8/23/2023

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All Primo Ebsco links failing - Wed. 8/23/2023
tcassidy Offline
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#1
Exclamation  08-23-2023, 10:35 AM
Please be aware that VCCS appears to have a complete outage of Ebsco access via Ex Libris Primo results. The databases are available as expected on AZ lists, etc., but all Primo catalog result links connect to a vendor login page. I am consulting with support but do not know how long this problem will last.

On the Ebsco login page, all is not lost. It is possible to use the 'Access through my institution' button while this error persists. Searching VCCS or any CC should get users in.
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ealtman Offline
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#2
08-29-2023, 11:11 AM
Hello, All,

This should be mostly resolved as of yesterday morning. The only collection that is still having issues as far as I know is EBSCOhost Environment Complete. Please let us know if you are still observing issues with any other EBSCO products.
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