Dear Leadership Team,
VCCS ITS will apply critical server updates for Ex Libris library services today, and work is underway this morning.
• This work requires downtime that will prevent you from logging on to Alma. I apologize for any disruption to your planned workflows and will advise once the work is complete.
• Students will not be able to sign in to Primo during the downtime, but they will still be able to conduct searches and link to results as expected.
As a reminder (and for those who are new to the Alma environment), library staff should use the Alma Offline Utility to record all Fulfillment transactions during Alma downtime. Here are the utility setup instructions from Ex Libris, please note that the installation requires admin privileges:
Setting Up the Offline Circulation Utility
The Offline Circulation utility must be installed separately on each computer on which it will be used.
To download and install the Offline Circulation utility:
1. Download the utility from https://developers.exlibrisgroup.com/blo...rculation/. The file is called setup_offcirc.zip.
2. Unzip the file into a folder. The unzipped file contains one file, setup_offcirc.exe. This is the installer.
3. Run the installer (requires Administrator privileges). The utility is installed on the computer. By default, it is installed in the C:\Alma Offline Circulation folder.
Ensure that you install the Offline Circulation utility in a location in which it won't be accidentally deleted (for example, by a workstation reboot that removes all local data files).
Full documentation for this utility:
https://knowledge.exlibrisgroup.com/Alma...on_Utility
Thank you for your understanding and patience.
-Tara
VCCS ITS will apply critical server updates for Ex Libris library services today, and work is underway this morning.
• This work requires downtime that will prevent you from logging on to Alma. I apologize for any disruption to your planned workflows and will advise once the work is complete.
• Students will not be able to sign in to Primo during the downtime, but they will still be able to conduct searches and link to results as expected.
As a reminder (and for those who are new to the Alma environment), library staff should use the Alma Offline Utility to record all Fulfillment transactions during Alma downtime. Here are the utility setup instructions from Ex Libris, please note that the installation requires admin privileges:
Setting Up the Offline Circulation Utility
The Offline Circulation utility must be installed separately on each computer on which it will be used.
To download and install the Offline Circulation utility:
1. Download the utility from https://developers.exlibrisgroup.com/blo...rculation/. The file is called setup_offcirc.zip.
2. Unzip the file into a folder. The unzipped file contains one file, setup_offcirc.exe. This is the installer.
3. Run the installer (requires Administrator privileges). The utility is installed on the computer. By default, it is installed in the C:\Alma Offline Circulation folder.
Ensure that you install the Offline Circulation utility in a location in which it won't be accidentally deleted (for example, by a workstation reboot that removes all local data files).
Full documentation for this utility:
https://knowledge.exlibrisgroup.com/Alma...on_Utility
Thank you for your understanding and patience.
-Tara
Tara Cassidy
Director of Library Services
Virginia's Community Colleges - System Office
Director of Library Services
Virginia's Community Colleges - System Office

