12-02-2020, 02:21 PM
College Context for Navigate
"Navigate started with a focus on advising. All the colleges have at minimum an advising care unit. Now that Navigate has been implemented for a few years, colleges are expanding their care units to financial aid/business office, testing center, tutoring/learning resources, faculty office hours. College buy-in to adding a library care unit or service will likely depend on their vision and strategy for expanding their use of Navigate.
Each college has their own Navigate site and strategy. The college strategies and needs will determine whether or not colleges will decide to use Navigate for the Library. Colleges may determine whether they would set up a Library "Care Unit" A care until allows for services such as appointment scheduling or proactive outreach campaigns (text, emails, appointments). Some colleges may include libraries in their learning resource care unit where they may include library, tutoring, testing center, and loaner laptop programs as services.
[If this is something your library will pursue,] training can be arranged by your college Navigate lead... There is also a help center site within Navigate that allows users to look up how to use certain functions."
-Kendra Wood, Ed.D., Holistic Student Support Coordinator, VCCS
"Navigate started with a focus on advising. All the colleges have at minimum an advising care unit. Now that Navigate has been implemented for a few years, colleges are expanding their care units to financial aid/business office, testing center, tutoring/learning resources, faculty office hours. College buy-in to adding a library care unit or service will likely depend on their vision and strategy for expanding their use of Navigate.
Each college has their own Navigate site and strategy. The college strategies and needs will determine whether or not colleges will decide to use Navigate for the Library. Colleges may determine whether they would set up a Library "Care Unit" A care until allows for services such as appointment scheduling or proactive outreach campaigns (text, emails, appointments). Some colleges may include libraries in their learning resource care unit where they may include library, tutoring, testing center, and loaner laptop programs as services.
[If this is something your library will pursue,] training can be arranged by your college Navigate lead... There is also a help center site within Navigate that allows users to look up how to use certain functions."
-Kendra Wood, Ed.D., Holistic Student Support Coordinator, VCCS

